DHL’s Global Change Management Plan Case Study

DHL’s Global Change Management Plan Case Study

Case Study

Words 500

  1. 1. Summary

This is a case study of logistics and transportation giant DHL the organization desires to integrate its IT system with its business strategy. The CIO of DHL USA and Canada believes that managing a successful IT system in an organization is no easy task. If the system is centralized then it may be more cost-effective and the technologies will be more uniform across the organization. On the other hand, a decentralized management would be more local in its approach and more independent. (more…)